Privacy

We use personal data only to provide, secure, and improve MyMenu services, in line with applicable law.

Personal data erasure

On a verified request, our platform operators can erase the documented personal data for your restaurant tenant. The scope is deliberately narrow so we can be honest about what "erasure" means today.

What we erase

• Restaurant profile contact fields in your tenant database: phone, email, socials, WhatsApp order number, Telegram bot username and deep link.
• Landlord account name and email for owners who only belong to this one tenant. Owners who also manage other tenants remain intact so those tenants keep working.

What we do not erase

• Billing and subscription records — retained for legal, tax, and accounting obligations.
• Webhook and subscription event history — retained as immutable business audit trail.
• Uploaded media in object storage — cleared only when the whole tenant is deleted.
• Past customer/order records — no customer-identifying columns exist in the current product scope, so nothing customer-specific needs to be erased today.

For a full deletion of the entire tenant (database, media, and landlord tenant row), operators use the separate "Delete tenant" flow, not this GDPR erasure.